Refund Policy

Refund requests are reviewed based on the date of request, batch start date, attendance status, course materials accessed, and the admission terms accepted at enrollment. All approved refunds are processed only to the original payer through the original payment method where possible.

• If you withdraw before the official batch start date, you may be eligible for a partial or full refund depending on administrative costs already incurred.
• Refund deductions may apply for registration processing, study material access, portal setup, or third-party certification booking already completed on your behalf.

• Once a batch has started, course fees are generally non-refundable because seats, trainer allocation, lab access, and learning resources are reserved for the learner.
• In exceptional cases such as medical emergencies or relocation, Asmorix may review transfer requests to another batch or program instead of a cash refund.

The following are usually non-refundable once availed:

• Third-party exam vouchers, certification fees, or vendor license costs
• Study kits, kits already issued, or external software subscriptions activated for the learner
• Administrative charges explicitly stated during enrollment

If you enroll through EMI, financing partners, or special payment plans, refund and cancellation terms may also be governed by the financing provider’s policy. Please confirm all conditions with our counseling team before signing payment agreements.

1. Send a written refund request to info@asmorix.com from your registered email address.
2. Include your full name, registered phone number, course name, batch details, payment receipt, and reason for the request.
3. Our admissions team will review the request and respond with approval, rejection, or required clarification.

Approved refunds are typically processed within 7 to 15 working days after confirmation. Actual credit to your bank account may take additional time depending on your bank or payment gateway.

If a learner does not attend classes after enrollment and does not submit a formal withdrawal request, the fee paid may be treated as forfeited. We encourage learners to contact counseling early if they need a batch change or pause.

Instead of a refund, learners may request transfer to another batch or course subject to seat availability, fee difference adjustment, and management approval.